What This Measures
The United Nations E-Government Development Index is a composite measure of government digital maturity, assessing three dimensions: online service delivery, telecommunications infrastructure, and human capital. Published biennially, it provides the most widely cited international benchmark for digital government readiness and is used by policymakers and investors to assess institutional modernisation.
For Qatar, the EGDI tracks the effectiveness of the TASMU smart-nation programme and the broader digital transformation of government services — a priority that spans multiple QNV 2030 pillars.
Baseline
Approximately rank 44 (2012) — At the baseline, Qatar had established digital government foundations but ranked below several Gulf peers in online service delivery and open data availability.
Current Value
Approximately rank 35 to 40 (2024) — Qatar has improved through the expansion of the Hukoomi national e-services portal, the rollout of digital identity systems, and the integration of government services into mobile platforms. The TASMU programme has provided the strategic framework for digital government acceleration.
2030 Target
Top 30 — The target, consistent with TASMU programme objectives, would place Qatar among the world’s leading digital governments, alongside nations such as Singapore, South Korea, and the United Arab Emirates.
Status Assessment
On Track — Progress from rank 44 to approximately rank 37 reflects sustained improvement. Reaching the top 30 requires continued gains in online service integration, open data publication, and digital inclusion for the entire resident population. Current trajectory supports the on-track classification, though the final positions in the top 30 to 40 range are tightly contested.
Key Drivers
TASMU smart-nation programme providing strategic direction and investment. Hukoomi portal consolidating government services. Digital identity and authentication infrastructure. Mobile-first service delivery aligned with Qatar’s high smartphone penetration. Open data initiatives through the Planning and Statistics Authority.
What Needs to Happen
Breaking into the top 30 requires moving beyond service digitisation toward data-driven governance: predictive analytics for service delivery, proactive rather than reactive government interaction, open data ecosystems enabling civic and private sector innovation, and digital inclusion programmes ensuring that the entire resident population — including lower-income expatriate workers — can access digital services. Interoperability between government databases and cross-agency service integration represent the next frontier of digital government maturity.